CLOUD REPORT October 2019

Welcome to the Cloud Report, which provides product updates for JAGGAER SaaS products. For any questions about the 19.2 release updates, please refer to the Product Release Library, Maintenance Release Notes or contact JAGGAER Customer Support. 

JAGGAER Customer Support

In This Report:

  • Accounts Payable & Shopping 
  • Advanced Sourcing Optimizer 
  • Contract Director 
  • Enterprise Reagent Manager 
  • SIMS Products 
  • Spend Radar 
  • JAGGAER ONE
    • JAGGAER Direct Platform 
    • JAGGAER Indirect Platform 

Important Announcements

JAGGAER Indirect UIT will be offline beginning Friday, October 18th at 8:00 a.m. ET through Sunday, October 20th at 12:00 p.m. ET for promotion of the 19.3 release.

 

Accounts Payable & Shopping

The JAGGAER Supplier Master report is updated monthly and can be reviewed within the Admin tab (Site Administration – Dashboard – Admin Dashboard – Search Now – JAGGAER Supplier Master List (located under the ‘Additional Resources’ section). The JAGGAER Supplier Master report is a great tool when looking for new suppliers to enable or for additional supplier capabilities to tap into. If interested in moving ahead with a supplier enablement, please submit a Supplier Enablement request or contact your Account Manager.

Advanced Sourcing Optimizer

Key Dates:
The production maintenance release schedule can be found below.

No application downtime is anticipated, though minor service disruptions may occur.

  • Thursday, October 10th, beginning at 10:00 a.m. EST
  • Thursday, October 24th, beginning at 10:00 a.m. EST

Infrastructure maintenance is scheduled for Saturday, October 12th, from 6:00 p.m. through 12:00 a.m. EST. Advanced Sourcing Optimizer will be unavailable during this time.  

Contract Director

Relevant to SaaS 13.2 & 15.1
No planned Production maintenance release at this time.

Research Material Management

Standard Infrastructure maintenance is scheduled for Saturday, Oct 12th, from 9:00 a.m. through Sunday 02:00 a.m. Eastern Time. JAGGAER RMM Production and UIT may be unavailable during this period.

SIMS products

No planned Production maintenance release at this time.

spend radar

Standard Infrastructure maintenance is scheduled for Saturday, October 12th, from 6:00 p.m. through 02:00am EST. Legacy Spend Radar may also be unavailable during this time. 

JAGGAER ONE

JAGGAER Direct Platform

No planned maintenance at this time. A separate email will be sent to JAGGAER Direct users if this changes. 

JAGGAER Indirect Platform

Key Dates:
The production maintenance release schedule can be found below. No application downtime is anticipated.

  • Thursday, October 17th, beginning at 8:00 p.m. ET

JAGGAER Indirect UIT will be offline beginning Friday, October 18th at 8:00 a.m. ET through Sunday Sunday 20th at 12:00 p.m. ET for promotion of the 19.3 release.

Standard Infrastructure maintenance is scheduled for Saturday, October 12th, from 6:00 p.m. through 2:00 a.m. ET. JAGGAER Indirect Production and UIT may be unavailable during this time.