MONTHLY CLOUD REPORT

 

July 2021

Welcome to the Cloud Report, which provides product updates for JAGGAER SaaS products. For any questions about the 21.1 release please visit the JAGGAER Product Release Library or contact JAGGAER Customer Support to learn more about the upcoming 21.2 release.

In This Report:

  • Accounts Payable & Shopping 
  • Advanced Sourcing Optimizer 
  • Contract Director 
  • Research Material Management
  • SIMS Products 
  • JAGGAER ONE
    • JAGGAER Direct Platform 
    • JAGGAER Indirect Platform 

IMPORTANT ANNOUNCEMENTS

JAGGAER Indirect PROD (US/EU) will be unavailable from Friday, July 23, 2021 9:00 PM ET through Sunday, July 25, 2021 12:00 PM ET for the 21.2 release.

ACCOUNTS PAYABLE & SHOPPING

The JAGGAER Supplier Reference List is updated monthly and can be reviewed within the Resources page of the JAGGAER Resource Library: https://library.jaggaer.com/resources/ . The JAGGAER Supplier Reference List report is a great tool when looking for new suppliers to enable or for additional supplier capabilities to tap into. If interested in moving ahead with a supplier enablement, please submit a Supplier Enablement request through your Global Customer Care Portal.

As many of you know, the new Procure-to-Pay user experience has transformed the way our customers do procurement by making processes such as shopping, submitting requisitions and approving documents significantly more intuitive and efficient. Last year we completed our early adoption program with fantastic results and we have continued to drive further innovation in the 21.1 release to offer an unparalleled digital interaction for our customers and end-users. Our remaining customers still using the classic UX will be upgraded to the new experience, so watch out for an upcoming communication about your production upgrade date in the coming weeks. In the meantime, if you haven’t already given the new UX a try, we encourage you to do so – at least in your test environment where ALL users have the ability to toggle between the classic and new user experience using the toggle icon on the bottom right corner.

ADVANCED SOURCING OPTIMIZER

Key Dates: The ASO Production maintenance release schedule can be found below. No application downtime is anticipated, though minor service disruptions may occur.

  • Thursday, July 1st, beginning at 10:00 a.m. EDT
  • Thursday, June 15th, beginning at 10:00 a.m. EDT
  • Thursday, June 29th, beginning at 10:00 a.m. EDT

Standard Infrastructure maintenance is scheduled for Saturday, July 10th, from 6:00 p.m. through Sunday, May 9th, 2:00 a.m. Eastern Time. JAGGAER ASO Production and Demo may be unavailable during this period.

CONTRACT DIRECTOR

Relevant to SaaS 13.2 & 15.1
No planned Production maintenance release at this time.

RESEARCH MATERIAL MANAGEMENT

July 24th, RMM Production instances will be upgraded to version 21.1. RMM Production will be unavailable during the upgrade.

Standard Infrastructure maintenance is scheduled for Saturday, July 10th, from 9:00 a.m. through Sunday 02:00 a.m. Eastern Time. JAGGAER RMM Production and UIT may be unavailable during this period.

SIMS PRODUCTS

No planned Production maintenance release for SIMS at this time.

JAGGAER ONE

JAGGAER Direct Platform

No planned maintenance at this time. A separate email will be sent to JAGGAER Direct users if this changes.

JAGGAER Indirect Platform

JAGGAER Indirect PROD (US/EU) will be unavailable from Friday, July 23, 2021 9:00 PM ET through Sunday, July 25, 2021 12:00 PM ET for the 21.2 release.

The JAGGAER Indirect Maintenance Release schedule is as follows. No downtime is expected for these releases:

  • Thursday, July 29th, beginning at 8:00 PM ET

JAGGAER Indirect PROD and UIT (US/EU) will be unavailable from Saturday, July 10, 2021 6:00 PM ET through Sunday, July 11, 2021 2:00 AM ET for monthly maintenance.

Searching for Answers?

  • Look up Knowledge Articles available within the JAGGAER Solutions Portal by using the Search functionality.
  • Navigate to the Online Searchable Help and Product Handbooks via the JAGGAER Indirect Site Admin Home or Search for a Solution page.