MONTHLY CLOUD REPORT

 

April 2021

Welcome to the Cloud Report, which provides product updates for JAGGAER SaaS products. For any questions about the 20.3 or 21.1 release please visit the JAGGAER Product Release Library or contact JAGGAER Customer Support to learn more about what is coming in 20.3 or 21.1.

In This Report:

  • Accounts Payable & Shopping 
  • Advanced Sourcing Optimizer 
  • Contract Director 
  • Research Material Management
  • SIMS Products 
  • JAGGAER ONE
    • JAGGAER Direct Platform 
    • JAGGAER Indirect Platform 

IMPORTANT ANNOUNCEMENTS

JAGGAER Indirect PROD (US/EU) will be unavailable from Friday, April 9, 2021 9:00 PM ET through Sunday, April 11, 2021 12:00 PM ET for the 21.1 release.

ACCOUNTS PAYABLE & SHOPPING

The JAGGAER Supplier Master report is updated monthly and can be reviewed within the Admin tab (Site Administration – Dashboard – Admin Dashboard – Search Now – JAGGAER Supplier Master List [located under the ‘Additional Resources’ section]). The JAGGAER Supplier Master report is a great tool when looking for new suppliers to enable or for additional supplier capabilities to tap into. If interested in moving ahead with a supplier enablement, please submit a Supplier Enablement request or contact your Account Manager.

As many of you know, the new Procure-to-Pay user experience has transformed the way our customers do procurement by making processes such as shopping, submitting requisitions and approving documents significantly more intuitive and efficient. Last year we completed our early adoption program with fantastic results and we have continued to drive further innovation in the 21.1 release to offer an unparalleled digital interaction for our customers and end-users. Our remaining customers still using the classic UX will be upgraded to the new experience, so watch out for an upcoming communication about your production upgrade date in the coming weeks. In the meantime, if you haven’t already given the new UX a try, we encourage you to do so – at least in your test environment where ALL users have the ability to toggle between the classic and new user experience using the toggle icon on the bottom right corner.

ADVANCED SOURCING OPTIMIZER

Key Dates: The ASO Production maintenance release schedule can be found below. No application downtime is anticipated, though minor service disruptions may occur.

  • Thursday, April 8th, beginning at 10:00 a.m. EST
  • Thursday, April 22nd, beginning at 10:00 a.m. EST

Standard Infrastructure maintenance is scheduled for Saturday, April 10th, from 6:00 p.m. through Sunday, April 11th, 2:00 a.m. Eastern Time. JAGGAER ASO Production and Demo may be unavailable during this period.

CONTRACT DIRECTOR

Relevant to SaaS 13.2 & 15.1
No planned Production maintenance release at this time.

RESEARCH MATERIAL MANAGEMENT

Production will be unavailable Saturday April 3rd from 7am to 5pm Eastern Time for a database upgrade. Standard Infrastructure maintenance is scheduled for Saturday, April 10th, from 9:00 a.m. through Sunday 02:00 a.m. Eastern Time during which Test and Production may be unavailable.

SIMS PRODUCTS

No planned Production maintenance release for SIMS at this time.

JAGGAER ONE

JAGGAER Direct Platform

No planned maintenance at this time. A separate email will be sent to JAGGAER Direct users if this changes.

JAGGAER Indirect Platform

JAGGAER Indirect PROD (US/EU) will be unavailable from Friday, April 9, 2021 9:00 PM ET through Sunday, April 11, 2021 12:00 PM ET for the 21.1 release.

The JAGGAER Indirect Maintenance Release schedule is as follows. No downtime is expected for these releases:

  • Thursday, April 15th, beginning at 8:00 PM ET
  • Thursday, April 22nd, beginning at 8:00 PM ET

Searching for Answers?

  • Look up Knowledge Articles available within the JAGGAER Solutions Portal by using the Search functionality.
  • Navigate to the Online Searchable Help and Product Handbooks via the JAGGAER Indirect Site Admin Home or Search for a Solution page.