CLOUD REPORT November 2019
Welcome to the Cloud Report, which provides product updates for JAGGAER SaaS products. For any questions about the 19.3 release updates, please refer to the Product Release Library, Maintenance Release Notes or contact JAGGAER Customer Support.
JAGGAER Customer Support
In This Report:
- Accounts Payable & Shopping
- Advanced Sourcing Optimizer
- Contract Director
- Research Material Management
- SIMS Products
- Spend Radar
- JAGGAER ONE
- JAGGAER Direct Platform
- JAGGAER Indirect Platform
Important Announcements
JAGGAER Indirect Production will be offline beginning Friday, November 8th at 9:00 p.m. ET through Sunday November 10th at 12:00 p.m. ET for promotion of the 19.3 release.
Accounts Payable & Shopping
The JAGGAER Supplier Master report is updated monthly and can be reviewed within the Admin tab (Site Administration – Dashboard – Admin Dashboard – Search Now – JAGGAER Supplier Master List (located under the ‘Additional Resources’ section). The JAGGAER Supplier Master report is a great tool when looking for new suppliers to enable or for additional supplier capabilities to tap into. If interested in moving ahead with a supplier enablement, please submit a Supplier Enablement request or contact your Account Manager.
Advanced Sourcing Optimizer
Key Dates:
The production maintenance release schedule can be found below.
No application downtime is anticipated, though minor service disruptions may occur.
- Thursday, November 7th, beginning at 10:00 a.m. EST
- Thursday, November 21st, beginning at 10:00 a.m. EST
Infrastructure maintenance is scheduled for Saturday, November 9th, from 6:00 p.m. through 12:00 a.m. EST. Advanced Sourcing Optimizer will be unavailable during this time.
Contract Director
Relevant to SaaS 13.2 & 15.1
No planned Production maintenance release at this time.
Research Material Management
Standard Infrastructure maintenance is scheduled for Saturday, Nov 9th, from 9:00 a.m. through Sunday 02:00 a.m. Eastern Time. JAGGAER RMM Production and UIT may be unavailable during this period.
SIMS products
No planned Production maintenance release at this time.
spend radar
Standard Infrastructure maintenance is scheduled for Saturday, November 9th, from 6:00 p.m. through 02:00am EST. Legacy Spend Radar may also be unavailable during this time.
JAGGAER ONE
JAGGAER Direct Platform
No planned maintenance at this time. A separate email will be sent to JAGGAER Direct users if this changes.
JAGGAER Indirect Platform
Key Dates:
The production maintenance release schedule can be found below. No application downtime is anticipated.
- Thursday, November 14th, beginning at 8:00 p.m. ET
- Thursday, November 21st, beginning at 8:00 p.m. ET
JAGGAER Indirect Production will be offline beginning Friday, November 8th at 9:00 p.m. ET through Sunday November 10th at 12:00 p.m. ET for promotion of the 19.3 release.
