Cloud Report May 2019

Welcome to the Cloud Report, which provides product updates for JAGGAER SaaS products. For any questions about the 19.1 release updates, please refer to the Product Release Library, Maintenance Release Notes or contact JAGGAER Customer Support. 

JAGGAER Customer Support 

In This Report:

  • Accounts Payable & Shopping 
  • Advanced Sourcing Optimizer 
  • Contract Director 
  • Enterprise Reagent Manager 
  • JAGGAER Indirect Platform 
  • SIMS Products 
  • Spend Radar 
  • JAGGAER Direct Platform 

Accounts Payable & Shopping

The JAGGAER Supplier Master report is updated monthly and can be reviewed within the Admin tab (Site Administration – Dashboard – Admin Dashboard – Search Now – JAGGAER Supplier Master List (located under the ‘Additional Resources’ section). The JAGGAER Supplier Master report is a great tool when looking for new suppliers to enable or for additional supplier capabilities to tap into.  If interested in moving ahead with a supplier enablement, please submit a Supplier Enablement request or contact your Account Manager.

Advanced Sourcing Optimizer

Key Dates: 

The production maintenance release schedule can be found below. No application downtime is anticipated, though minor service disruptions may occur. 

  • Thursday, May 9th, beginning at 10:00 a.m. EST 
  • Thursday, May 23rd, beginning at 10:00 a.m. EST 

Infrastructure maintenance is scheduled for Saturday, May 11th, from 6:00 p.m. through 12:00 a.m. EST. Advanced Sourcing Optimizer will be unavailable during this time. 

Contract Director (Relevant to SaaS 13.2 only)

No planned Production maintenance release at this time. 

Infrastructure maintenance is scheduled for Saturday, May 11th, from 6:00 p.m. through 12:00 a.m. EST. Application may be unavailable during this time. 

Enterprise Reagent Manager - Hosted

Key Dates:

Infrastructure maintenance and ERM production upgrade is scheduled for Saturday, June 8th, from 8:00 a.m. through 2:00 a.m. EST. ERM production and UIT will be unavailable during this time. 

JAGGAER Indirect Platform

The production maintenance release schedule can be found below. No application downtime is anticipated. 

  • Thursday, May 2nd, beginning at 8:00 p.m. EDT 
  • Thursday, May 16th, beginning at 8:00 p.m. EDT 
  • Thursday, May 30th, beginning at 8:00 p.m. EDT 

Standard Infrastructure maintenance is scheduled for Saturday, May 11th, from 6:00 p.m. through 02:00am EDT. JAGGAER Indirect Production and UIT may be unavailable during this time.

SIMS Products

No planned Production maintenance release at this time. 

Infrastructure maintenance is scheduled for Saturday,  May 11th, from 6:00 p.m. through 12:00 a.m. EST. Application may be unavailable during this time. 

Spend Radar

Standard Infrastructure maintenance is scheduled for Saturday, May 11th, from 6:00 p.m. through 02:00am EST. Legacy Spend Radar may be unavailable during this time. 

JAGGAER ONE

JAGGAER Direct Platform

No planned maintenance at this time.
A separate email will be sent to JAGGAER Direct users if this changes. 

JAGGAER Indirect Platform

The production maintenance release schedule can be found below. No application downtime is anticipated. 

  • Thursday, May 2nd, beginning at 8:00 p.m. EDT 
  • Thursday, May 16th, beginning at 8:00 p.m. EDT 
  • Thursday, May 30th, beginning at 8:00 p.m. EDT 

Standard Infrastructure maintenance is scheduled for Saturday, May 11th, from 6:00 p.m. through 02:00am EDT. JAGGAER Indirect Production and UIT may be unavailable during this time.