CLOUD REPORT August 2020
Welcome to the Cloud Report, which provides product updates for JAGGAER SaaS products. For any questions about the 20.2 release updates please refer to the Product Release Library, Maintenance Release Notes or contact JAGGAER Customer Support.
JAGGAER Customer Support
In This Report:
- Accounts Payable & Shopping
- Advanced Sourcing Optimizer
- Contract Director
- Research Material Management
- SIMS Products
- Spend Radar
- JAGGAER ONE
- JAGGAER Direct Platform
- JAGGAER Indirect Platform
Accounts Payable & Shopping
The JAGGAER Supplier Master report is updated monthly and can be reviewed within the Admin tab (Site Administration – Dashboard – Admin Dashboard – Search Now – JAGGAER Supplier Master List [located under the ‘Additional Resources’ section]). The JAGGAER Supplier Master report is a great tool when looking for new suppliers to enable or for additional supplier capabilities to tap into. If interested in moving ahead with a supplier enablement, please submit a Supplier Enablement request or contact your Account Manager.
Advanced Sourcing Optimizer
Key Dates: The production maintenance release schedule can be found below. No application downtime is anticipated, though minor service disruptions may occur.
- Thursday, August 6th, beginning at 10:00 a.m. EST
- Thursday, August 20th, beginning at 10:00 a.m. EST
Standard Infrastructure maintenance is scheduled for Saturday, August 8th, from 6:00 p.m. through Sunday 2:00 a.m. Eastern Time. JAGGAER ASO Production and Demo may be unavailable during this period.
Relevant to SaaS 13.2 & 15.1
No planned Production maintenance release at this time.
No planned Production maintenance release for SIMS at this time.
JAGGAER Direct Platform
No planned maintenance at this time. A separate email will be sent to JAGGAER Direct users if this changes.
JAGGAER Indirect Platform
The JAGGAER Indirect Maintenance Release schedule is as follows. No downtime is expected for these releases:
- Thursday, August 13th, beginning at 8:00 PM ET
- Thursday, August 27th, beginning at 8:00 PM ET
Standard Infrastructure maintenance is scheduled for Saturday, August 8th, from 6:00 p.m. through Sunday 02:00 a.m. Eastern Time. JAGGAER Indirect Production and UIT may be unavailable during this period.